For many struggling website owners, the big question of the hour is how they can improve their website to increase sales. The answer really depends on what the goal of your site is and what your target audience is. Here are 10 things you can do to improve your website immediately.

1. A good page title: It may seem like a no-brainer, but when people use a site like Google to find things, they only scan the results for a moment. Make sure your web page title is short, catchy and memorable. You want people to not only visit but also bookmark your site and come back on a regular basis.

2. A strong headline: Okay, you’ve got people on your site, now, how do you make them stay? Depending on how good your overall design is the next thing people are going to notice is the text. Introduce your text with a bold headline. This is your opportunity to tell them the reason why they need to keep reading your copy. Make it strong, confident, easy to understand and to the point. “How To” headlines and headlines that pose an interesting question work especially well, as do problem based headlines.

3. Improve the text above the fold: This is an old newspaper term that referred to making the story that was above the fold of the front page as strong as possible to sell more papers. People aren’t going to scroll down your site and read the rest of it if what you have in the top half of the screen isn’t compelling.

4. Make the benefits of your website clear: This is usually done in the first bit of text on the page or even with the headline. Tell people why your site will meet their needs and how you can solve their problem.

5. Include testimonials: Testimonials from your clients are great to establish trust. Visitors will trust you because others tell you how wonderful you are, instead of you blowing your own horn. Testimonials with “before” and “after” stories are effective. Use a name on the testimonial so it is authentic. Include a picture of the person, if possible. It helps to add legitimacy.

6. Use contrast: Is there a strong contrast between the background colour and text color on your web page? Contrast is what draws your visitor’s eyes to the content. Black text on a white background is best for optimal readability.

7. Make your website more focused: If your site looks like a sprawling mess of content, you can sharpen it up by giving it focus. Does your website state clearly who you are, what you do and what you can offer your visitors? Get rid of any content that doesn’t speak directly to your target audience and delete any extra bells and whistles that your page doesn’t really need. Let content drive your site.

8. Have easily accessible contact info: Nothing can be more frustrating for a customer who is visiting your website for the first time than hunting around for several minutes trying to find an email or phone number to call so they can reach you. Make sure the contact information on your website is easily accessible.

9. Make it easy for your visitor to scan: Use subheads in your copy so it’s easier for your visitor to scan and know what your web page is about at a glance. Besides subheads, use bold text and bullet points and short paragraphs. If visitors cannot scan your web pages quickly, they will leave.

10. A call to action: Remember, when a visitor lands on your website, you want them to take action. Tell them what to do. If it is to order a particular product or to click further into the site, you need to involve the reader in your site. Always have a call to action at the end of every page.

By following the above tips, you can make the most out of your little home on the web.

In vogue for web site design where statistics are concerned, are keeping your numbers relatively private, and putting the focus on the quality of your site. Learn more about common web statistics terms mean, and learn how to see what they mean for your site.

A hit, for example, is generated by each object that loads on your pages and registers with a web browser. That means if you have 5 graphics on a page, each one of them will register a hit. More important is a web page view, or page view for short. That measurement tells you that the page loaded successfully in your visitors browser. If you have an informational site, it may be important to have more page views - no one wants to have a resource site that people immediately click away from, for example. Conversely, if most of your blog readers follow you by your feed, you’ll only get a page view registered for each time they access your feed, no matter how many entries they read.

In these cases, it’s even more important to count the visitors. The visitors are counted by the number of times a unique address, computer or person visits your site. Sometimes, the address that would normally determine one visitor is shared, so when visitors go by unique IP address, as they are called, it isn’t always accurate.

It may under-estimate how many visitors, in the case where an Internet Service Provider such as AOL, may use the same IP address to represent all the visitors from one particular area. It may over-estimate how many visitors are coming to your site in the case of an auto-surf program or purchased visitors that aren’t generated by re-directed expired domains or manual surf exchanges. Your web visitor log or statistics program may register thousands of visitors from thousands of IP addresses, and yet none of them view your site.

A more reliable way to measure is by a program that places cookies on a remote user’s computer to track their visit, however some visitors don’t like them as much and may block them. The Google Web Analytics program uses cookies to track visitors, and is free.

If you have visitors that you think will have a problem with cookies, add the purpose of the cookie to your site’s privacy policy. Before you use a program that includes cookies, weigh the probability that more sophisticated users will block them, or not use your site, against how valuable having that data will be in helping you server your clients better.

Over the next few posts we’ll be talking about what’s sooo 1998, and what’s the next new thing in web site design.

Hit Counters

Any site created past 2002 should not have a hit counter that shows how many visitors have been to the site at the bottom of the page.

First of all, the number is not accurate. Hit counters count “hits”, not visitors, and not page views. We can go deeply into the differences another day, but suffice it to say that the number of “hits” says almost nothing about the success level of your site. Displaying it on your page screams “I’m a newbie!”

And your site, especially if it’s professional, should Never say that.